You have accessed the City Hall Systems, Inc. (CHS) municipal epayment web site (the Site). The purpose of the Site is to allow you to retrieve, view and pay your municipal bills, and by setting up a user account, access other Site features, such as, retrieving your billing and payment history, receiving email notifications, and scheduling payments.
YOUR PRIVACY, AND THE SECURITY OF YOUR DATA, IS OF THE UTMOST IMPORTANCE TO US. TO THAT END, WE ARE PROVIDING THIS ONLINE PRIVACY AND SECURITY POLICY TO HELP YOU UNDERSTAND HOW WE HANDLE YOUR DATA AND TO HELP YOU DECIDE HOW TO USE OUR SITE.
1. Access and Use of Site
You may visit the Site in order to ascertain information regarding a bill you have, or have had, with a municipality. You do not have to provide us with any personal information in order to look up a bill. However, in order to pay a bill or to create a user account we will have to ask you for certain personal information in order to process your request. This Privacy and Security Policy describes the type of personal information we collect from you, how we use that information and the measures we take to protect that information.
2. Type of Personal Information
You will be required to provide personal information when you are registering for a user account or paying a bill. You agree to provide accurate and complete information when providing personal information. Generally, the type of information we will collect includes:
• Your name, mailing address, email address, phone number,
• Your credit/debit card or bank account information,
• Your social security or driver’s license number (for excise bills only).
3. Use of Personal Information
We use the information you provide to deliver to you the services you request from the Site, such as payment of your bills or accessing your payment and billing history through your user account. We limit access to your personal information to our employees who require it as part of their jobs. We do not share, sell, rent, or trade your personal information with third parties for their promotional purposes. We use a third-party intermediary to manage credit/debit card and e-check processing. This intermediary is not permitted to store, retain, or use your personal information except for the sole purpose of processing payments on your behalf. We reserve the right to disclose your personal information if required by law or if we reasonably believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process.
4. Protection of Personal Information
City Hall Systems is dedicated to the protection of our customers’ confidential information. Our security practices meet or exceed all requirements by the state as well as the PCI council and NACHA. City Hall Systems has physical and technical security measures in place to ensure the security and confidentiality of customer information in a manner fully consistent with industry standards, protect against threats and protect against unauthorized access to or use of such information that may result in substantial harm or inconvenience to any consumer.
City Hall Systems is a certified PCI (Payment Card Industry) Level 1 service provider and meets or exceeds the security requirements of NACHA (National Automated Clearinghouse Association).
To learn more about PCI compliance please visit https://www.pcisecuritystandards.org
To learn more about NACHA requirements please visit https://www.nacha.org
The security of your personal information is important to us. We, or our licensors, take commercially reasonable precautions to protect the personal information submitted to us. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. When doing business with others, such as advertisers to whom you can link from the Site, you should consider the separate security and privacy policies of those other sites.
In the event you become aware of a possible misuse of your personal information, please contact us as quickly as possible so that corrective steps may be taken.
5. Modification to Terms
We reserve the right to modify our Privacy and Security Policy at any time. If we make any substantial changes in this Privacy and Security Policy, we will notify you by posting a prominent announcement on the Site thirty (30) days prior to implementing the changes, unless a shorter notice is required in the interest of protecting your personal information. You are responsible for regularly reviewing this policy. Continued use of the Site after any such changes shall constitute your consent to such changes.
Questions or Additional Information:
If you have questions regarding this policy or wish to obtain additional information, please send an e-mail to firstname.lastname@example.org
Modified: September 22, 2021